:root{--bg: #080808;--bg2: #0f0f0f;--bg3: #161616;--surface: #111111;--surface2: #191919;--border: rgba(255,255,255,.07);--border2: rgba(255,255,255,.13);--border3: rgba(255,255,255,.2);--text1: #f2f2f2;--text2: #8a8a8a;--text3: #444444;--accent: #f2f2f2;--invert: #080808;--red: #ef4444;--red-bg: rgba(239,68,68,.08);--red-border:rgba(239,68,68,.2);--green: #22c55e;--green-bg: rgba(34,197,94,.08);--green-border:rgba(34,197,94,.2);--amber: #f59e0b;--amber-bg: rgba(245,158,11,.08);--amber-border:rgba(245,158,11,.2);--blue: #3b82f6;--blue-bg: rgba(59,130,246,.08);--blue-border:rgba(59,130,246,.2);--font-body: "Poppins", system-ui, sans-serif;--font-logo: "Montserrat", system-ui, sans-serif;--font-mono: "SF Mono", "Fira Code", monospace;--r-xs: 4px;--r-sm: 8px;--r-md: 12px;--r-lg: 16px;--r-xl: 22px;--r-2xl:32px;--nav-h: 64px;--sidebar-w: 248px;--shadow-sm: 0 2px 8px rgba(0,0,0,.4);--shadow: 0 4px 24px rgba(0,0,0,.5);--shadow-lg: 0 8px 48px rgba(0,0,0,.6);--glow: 0 0 0 3px rgba(255,255,255,.06)}[data-theme=light]{--bg: #fafafa;--bg2: #f0f0f0;--bg3: #e8e8e8;--surface: #ffffff;--surface2: #f5f5f5;--border: rgba(0,0,0,.07);--border2: rgba(0,0,0,.12);--border3: rgba(0,0,0,.18);--text1: #0a0a0a;--text2: #555555;--text3: #aaaaaa;--accent: #0a0a0a;--invert: #fafafa;--shadow-sm: 0 2px 8px rgba(0,0,0,.08);--shadow: 0 4px 24px rgba(0,0,0,.1);--shadow-lg: 0 8px 48px rgba(0,0,0,.15);--glow: 0 0 0 3px rgba(0,0,0,.06)}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html{scroll-behavior:smooth;-webkit-text-size-adjust:100%}body{font-family:var(--font-body);background:var(--bg);color:var(--text1);line-height:1.65;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;min-height:100vh;transition:background .3s ease,color .3s ease;font-weight:400}#root{min-height:100vh}::-webkit-scrollbar{width:4px;height:4px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--border2);border-radius:99px}::-webkit-scrollbar-thumb:hover{background:var(--border3)}a{color:inherit;text-decoration:none}button{font-family:var(--font-body);cursor:pointer;border:none;background:none}input,textarea,select{font-family:var(--font-body);font-size:14px;font-weight:400;color:var(--text1);background:var(--bg2);border:1.5px solid var(--border);border-radius:var(--r-md);padding:12px 16px;width:100%;outline:none;transition:border-color .15s,box-shadow .15s;-webkit-appearance:none}input:focus,textarea:focus,select:focus{border-color:var(--border3);box-shadow:var(--glow)}input::placeholder,textarea::placeholder{color:var(--text3)}input:-webkit-autofill{-webkit-box-shadow:0 0 0 100px var(--bg2) inset!important;-webkit-text-fill-color:var(--text1)!important;caret-color:var(--text1)}textarea{resize:vertical;min-height:100px}select{-webkit-appearance:none;-moz-appearance:none;appearance:none;cursor:pointer}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:11px 22px;border-radius:var(--r-md);font-family:var(--font-body);font-size:14px;font-weight:600;line-height:1;transition:all .15s ease;white-space:nowrap;-webkit-user-select:none;user-select:none;cursor:pointer;letter-spacing:.01em}.btn:disabled{opacity:.4;cursor:not-allowed;transform:none!important}.btn:focus-visible{outline:2px solid var(--text1);outline-offset:2px}.btn-primary{background:var(--text1);color:var(--invert);border:1.5px solid var(--text1)}.btn-primary:hover:not(:disabled){opacity:.88;transform:translateY(-1px);box-shadow:var(--shadow-sm)}.btn-secondary{background:transparent;color:var(--text1);border:1.5px solid var(--border2)}.btn-secondary:hover:not(:disabled){background:var(--bg3);border-color:var(--border3);transform:translateY(-1px)}.btn-ghost{background:transparent;color:var(--text2);border:1.5px solid transparent}.btn-ghost:hover:not(:disabled){background:var(--bg3);color:var(--text1);border-color:var(--border)}.btn-danger{background:var(--red-bg);color:var(--red);border:1.5px solid var(--red-border)}.btn-danger:hover:not(:disabled){background:#ef444424}.btn-sm{padding:8px 16px;font-size:12px;border-radius:var(--r-sm)}.btn-lg{padding:14px 28px;font-size:15px;border-radius:var(--r-lg)}.btn-xl{padding:16px 36px;font-size:16px;border-radius:var(--r-lg)}.btn-full{width:100%}.btn-icon{padding:8px;width:36px;height:36px;border-radius:var(--r-sm)}.card{background:var(--surface);border:1.5px solid var(--border);border-radius:var(--r-xl);padding:24px}.badge{display:inline-flex;align-items:center;gap:5px;padding:3px 10px;border-radius:999px;font-size:11px;font-weight:600;letter-spacing:.03em;white-space:nowrap}.badge-green{background:var(--green-bg);color:var(--green);border:1px solid var(--green-border)}.badge-red{background:var(--red-bg);color:var(--red);border:1px solid var(--red-border)}.badge-amber{background:var(--amber-bg);color:var(--amber);border:1px solid var(--amber-border)}.badge-blue{background:var(--blue-bg);color:var(--blue);border:1px solid var(--blue-border)}.badge-gray{background:var(--bg3);color:var(--text2);border:1px solid var(--border2)}.alert{display:flex;align-items:flex-start;gap:10px;padding:12px 14px;border-radius:var(--r-md);font-size:13px;line-height:1.6}.alert-icon{flex-shrink:0;margin-top:1px}.alert-info{background:var(--blue-bg);border:1px solid var(--blue-border);color:var(--blue)}.alert-success{background:var(--green-bg);border:1px solid var(--green-border);color:var(--green)}.alert-warning{background:var(--amber-bg);border:1px solid var(--amber-border);color:var(--amber)}.alert-danger{background:var(--red-bg);border:1px solid var(--red-border);color:var(--red)}.field{display:flex;flex-direction:column;gap:7px}.field-label{font-size:12px;font-weight:600;color:var(--text2);letter-spacing:.02em}.field-hint{font-size:11px;color:var(--text3)}.table-wrap{overflow-x:auto;-webkit-overflow-scrolling:touch}table{width:100%;border-collapse:collapse;min-width:480px}th{padding:12px 16px;text-align:left;font-size:11px;font-weight:600;letter-spacing:.07em;text-transform:uppercase;color:var(--text3);white-space:nowrap;background:var(--bg2)}td{padding:14px 16px;border-bottom:1px solid var(--border);color:var(--text2);vertical-align:middle}tbody tr:last-child td{border-bottom:none}tbody tr{transition:background .1s}tbody tr:hover td{background:var(--bg2)}.overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#000000b3;backdrop-filter:blur(6px);-webkit-backdrop-filter:blur(6px);z-index:500;display:flex;align-items:center;justify-content:center;padding:20px;animation:fadeIn .2s ease}.modal{background:var(--surface);border:1.5px solid var(--border2);border-radius:var(--r-2xl);padding:32px 28px;width:100%;max-width:440px;animation:scaleIn .25s ease;max-height:90vh;overflow-y:auto;position:relative}.modal-sm{max-width:380px;padding:28px 24px}.modal-lg{max-width:560px}.spinner{width:16px;height:16px;flex-shrink:0;border:2px solid rgba(255,255,255,.12);border-top-color:currentColor;border-radius:50%;animation:spin .7s linear infinite}[data-theme=light] .spinner{border-color:#0000001a;border-top-color:currentColor}.auth-page{min-height:100vh;display:flex;flex-direction:column;align-items:center;justify-content:flex-start;padding:24px 16px 60px}.auth-box{width:100%;max-width:420px;padding-top:calc(var(--nav-h) + 32px)}.auth-grid-bg{position:fixed;top:0;right:0;bottom:0;left:0;pointer-events:none;background-image:linear-gradient(var(--border) 1px,transparent 1px),linear-gradient(90deg,var(--border) 1px,transparent 1px);background-size:48px 48px;opacity:.5;mask-image:radial-gradient(ellipse 70% 60% at 50% 50%,black 20%,transparent 100%);-webkit-mask-image:radial-gradient(ellipse 70% 60% at 50% 50%,black 20%,transparent 100%)}.dash-layout{min-height:100vh}.dash-sidebar{position:fixed;top:0;left:0;bottom:0;width:var(--sidebar-w);background:var(--bg);border-right:1.5px solid var(--border);display:flex;flex-direction:column;z-index:100;overflow-y:auto;overflow-x:hidden}.dash-content{margin-left:var(--sidebar-w);padding:40px 44px 80px;min-height:100vh;width:calc(100% - var(--sidebar-w));max-width:calc(var(--sidebar-w) + 1080px)}.dash-nav-item{display:flex;align-items:center;gap:10px;padding:10px 14px;border-radius:var(--r-md);font-size:13.5px;font-weight:500;color:var(--text2);transition:all 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.15s}.stat-card:hover{border-color:var(--border2)}.stat-label{font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.08em;color:var(--text3);margin-bottom:10px}.stat-value{font-size:32px;font-weight:700;line-height:1;font-family:var(--font-logo)}.page-header{margin-bottom:32px}.page-title{font-size:26px;font-weight:800;font-family:var(--font-logo);letter-spacing:-.02em;margin-bottom:5px}.page-sub{font-size:14px;color:var(--text2)}.checkbox-wrap{display:flex;align-items:flex-start;gap:12px;cursor:pointer;padding:14px 16px;border:1.5px solid var(--border);border-radius:var(--r-md);background:var(--bg2);transition:border-color .15s}.checkbox-wrap:hover{border-color:var(--border2)}.checkbox-wrap input[type=checkbox]{width:18px;height:18px;min-width:18px;padding:0;cursor:pointer;border:2px solid var(--border3)!important;border-radius:4px;background:var(--bg2)!important;accent-color:var(--text1);flex-shrink:0;-webkit-appearance:none;-moz-appearance:none;appearance:none;position:relative;margin-top:1px}.checkbox-wrap input[type=checkbox]:checked{background:var(--text1)!important;border-color:var(--text1)!important}.checkbox-wrap input[type=checkbox]:checked:after{content:"";position:absolute;top:2px;left:5px;width:5px;height:9px;border:2px solid var(--invert);border-top:none;border-left:none;transform:rotate(45deg)}.checkbox-text{font-size:13px;color:var(--text2);line-height:1.6}.grid-2{display:grid;grid-template-columns:repeat(2,1fr);gap:16px}.grid-3{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}.grid-4{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}.mono{font-family:var(--font-mono)}.logo-font{font-family:var(--font-logo)}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes fadeUp{0%{opacity:0;transform:translateY(16px)}to{opacity:1;transform:translateY(0)}}@keyframes scaleIn{0%{opacity:0;transform:scale(.95)}to{opacity:1;transform:scale(1)}}@keyframes spin{to{transform:rotate(360deg)}}@keyframes pulse{0%,to{opacity:1}50%{opacity:.4}}@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}@keyframes slideInFromLeft{0%{transform:translate(-100%);opacity:0}to{transform:translate(0);opacity:1}}.anim-up{animation:fadeUp .4s ease both}.anim-fade{animation:fadeIn .3s ease both}@media (min-width: 1280px){.dash-content{padding:44px 56px 80px}}@media (max-width: 1279px) and (min-width: 1025px){.dash-content{padding:36px 40px 80px}.grid-4{grid-template-columns:repeat(2,1fr)}}@media (max-width: 1024px) and (min-width: 769px){:root{--sidebar-w: 210px}.dash-content{padding:28px 28px 60px;width:calc(100% - var(--sidebar-w));margin-left:var(--sidebar-w)}.grid-3,.grid-4{grid-template-columns:repeat(2,1fr)}.stat-value{font-size:28px}.page-title{font-size:22px}.card{padding:18px}}@media (max-width: 768px){.dash-sidebar{display:none!important}.dash-content{margin-left:0!important;width:100%!important;max-width:100%!important;padding:76px 16px 80px!important}.dash-layout{padding-top:0}.dash-mobile-bar{display:flex!important}.grid-3,.grid-4{grid-template-columns:repeat(2,1fr)}.modal{padding:24px 20px;border-radius:var(--r-xl)}.card{padding:16px}.stat-value{font-size:26px}.page-title{font-size:20px}.page-header{margin-bottom:20px}}@media (max-width: 480px){.grid-2,.grid-3,.grid-4{grid-template-columns:1fr}.btn-xl{padding:14px 24px;font-size:15px}.dash-content{padding:72px 14px 80px!important}}.dash-mobile-bar{display:none;position:fixed;top:0;left:0;right:0;height:56px;align-items:center;justify-content:space-between;padding:0 16px;background:var(--bg);border-bottom:1.5px solid var(--border);z-index:200}@media (max-width: 640px){.nav-desktop{display:none!important}.nav-mobile{display:flex!important}}@media (min-width: 641px){.nav-desktop{display:flex!important}.nav-mobile{display:none!important}}.alert-warning{background:var(--amber-bg)!important;border:1px solid var(--amber-border)!important;color:var(--amber)!important}.btn svg{display:inline-block;vertical-align:middle}.input-wrap{position:relative;display:flex;align-items:center}.input-icon{position:absolute;left:14px;color:var(--text3);display:flex;align-items:center;pointer-events:none;z-index:1}.input-suffix{position:absolute;right:12px;color:var(--text3);display:flex;align-items:center;background:none;border:none;cursor:pointer;padding:4px;border-radius:var(--r-sm);transition:color .15s}.input-suffix:hover{color:var(--text1)}.field-error{display:flex;align-items:center;gap:5px;font-size:11px;color:var(--red);margin-top:2px}.pass-strength{display:flex;align-items:center;gap:8px;margin-top:6px}.pass-strength-bars{display:flex;gap:4px;flex:1}.pass-strength-bar{height:3px;flex:1;border-radius:99px;background:var(--border2);transition:background .2s}.pass-strength-bar.active-1{background:var(--red)}.pass-strength-bar.active-2{background:var(--amber)}.pass-strength-bar.active-3{background:var(--blue)}.pass-strength-bar.active-4{background:var(--green)}.pass-strength-label{font-size:11px;font-weight:600;color:var(--text3);min-width:40px;text-align:right}.pass-strength-label.s1{color:var(--red)}.pass-strength-label.s2{color:var(--amber)}.pass-strength-label.s3{color:var(--blue)}.pass-strength-label.s4{color:var(--green)}.card-hover{transition:border-color .15s,box-shadow .15s}.card-hover:hover{border-color:var(--border2);box-shadow:var(--shadow-sm)}.msg-bubble{max-width:72%;padding:10px 14px;border-radius:var(--r-lg);font-size:13.5px;line-height:1.6;word-break:break-word}.msg-user{background:var(--bg3);border:1px solid var(--border);color:var(--text1);border-bottom-right-radius:var(--r-xs)}.msg-staff{background:var(--blue-bg);border:1px solid var(--blue-border);color:var(--text1);border-bottom-left-radius:var(--r-xs)}.msg-owner{background:#8b5cf614;border:1px solid rgba(139,92,246,.22);color:var(--text1);border-bottom-left-radius:var(--r-xs)}.msg-meta{font-size:10px;color:var(--text3);margin-top:3px}.dot{display:inline-block;width:8px;height:8px;border-radius:50%;flex-shrink:0}.dot-green{background:var(--green)}.dot-red{background:var(--red)}.dot-yellow{background:var(--amber)}.dot-blue{background:var(--blue)}.dot-gray{background:var(--text3)}.badge-white{background:#ffffff0d;color:var(--text1);border:1px solid var(--border2)}.badge-info{background:var(--blue-bg);color:var(--blue);border:1px solid var(--blue-border)}.badge-danger{background:var(--red-bg);color:var(--red);border:1px solid var(--red-border)}.badge-warning{background:var(--amber-bg);color:var(--amber);border:1px solid var(--amber-border)}.badge-success{background:var(--green-bg);color:var(--green);border:1px solid var(--green-border)}.badge-neutral{background:var(--bg3);color:var(--text2);border:1px solid var(--border2)}.badge-critical{background:#dc262626;color:#dc2626;border:1px solid rgba(220,38,38,.3)}@keyframes slideInR{0%{opacity:0;transform:translate(40px)}to{opacity:1;transform:translate(0)}}.ticket-layout{display:flex;gap:0;height:calc(100vh - 200px);min-height:420px;max-height:720px;border:1.5px solid var(--border);border-radius:var(--r-xl);overflow:hidden;background:var(--surface)}.ticket-list{width:280px;flex-shrink:0;border-right:1.5px solid var(--border);display:flex;flex-direction:column;overflow:hidden}.ticket-chat{flex:1;display:flex;flex-direction:column;min-width:0;overflow:hidden}@media (max-width: 768px){.ticket-layout{flex-direction:column;height:auto;max-height:none}.ticket-list{width:100%;border-right:none;border-bottom:1.5px solid var(--border);max-height:220px}.ticket-chat{min-height:320px}}